Privacy statement
At Artistic Euphoria, we are committed to protecting your privacy. This privacy statement explains how we collect, use, and safeguard your personal data when you interact with our website and services.
What personal data we collect
We only collect information that is necessary to provide our services, process your orders, and improve your experience on our website. The data we collect falls into two categories:
1. Information You Provide Directly to Us
This is data you actively give us when you interact with our site.
Contact & Commission Information: We collect your name and email address when you contact us or request a commission. This is essential for us to communicate with you about your project.
Payment Information: When you purchase a service, we collect information needed to process the payment, such as your name and billing address. Please note: We use secure, trusted third-party payment processors (e.g., Stripe, PayPal). We do not personally collect, process, or store your sensitive credit card information on our servers.
Community Information: We collect the name and email address you provide when you post a comment on our blog.
2. Information We Collect Automatically
This is data collected automatically as you navigate our website.
Usage Data: Like most websites, our servers may automatically log standard data provided by your web browser. This can include your device's IP address, browser type and version, the pages you visit, the time and date of your visit, and other details about your visit.
Cookies: We use cookies to help us track your usage of the site and your preferences, which helps us improve your overall experience.
We are committed to collecting only the data that is essential for our operations and to being transparent about how we use it.
How we use your personal data
We are committed to using your personal data responsibly and transparently. We use the information we collect for the following specific purposes:
To Provide and Manage Our Services
To Fulfill Your Orders: We use your personal information, such as your name and email address, to process payments and deliver your commissioned artwork or digital products to you.
To Maintain Your Account: If you create an account on our website, we use your data to maintain and secure that account.
To Communicate With You
To Respond to Inquiries: We use your contact information to respond to your questions, commission requests, and customer service inquiries.
To Provide Project Updates: For commission clients, we will use your email address to send important updates about the progress of your project.
For Marketing Communications: With your explicit consent only, we may use your email address to send you newsletters, information about new products, or special offers. You can opt-out of these communications at any time by clicking the "unsubscribe" link in every email.
To Improve Our Website and Services
Website Analytics: We analyze anonymous usage data to understand how visitors interact with our website. This helps us improve site navigation, content, and the overall user experience.
To Protect Our Site: We may use data, such as IP addresses, to monitor for and prevent fraudulent activity and to ensure the security of our website.
How we protect your personal data
We are committed to protecting the security of your personal information. We implement a variety of security measures to maintain the safety of your data when you place an order or enter, submit, or access your information.
Website Security
Our website is protected by SSL (Secure Sockets Layer) technology. You can verify this by the padlock icon 🔒 in your browser's address bar. This encrypts any data you send to us, protecting it from being intercepted by third parties.
Payment Security
We use trusted, third-party payment processors (such as Stripe and PayPal) that are fully PCI-DSS compliant. We do not collect, store, or have access to your sensitive credit card information on our servers. All payment transactions are processed through a secure gateway provider and are subject to their robust security and privacy policies.
Limited Access
Access to your personal information (like your name and email address) is strictly limited to the creator, Michelle, and only for the purposes outlined in this policy, such as communicating with you about your commission. We do not share your personal data with third parties except as necessary to provide our services (e.g., our payment processor).
While we take all reasonable measures to protect your data, please remember that no method of transmission over the Internet is 100% secure. However, we are committed to using commercially acceptable means to protect your personal information.
Do we share your data?
Yes, we share a limited amount of customer data, but only with trusted third parties when it is absolutely necessary to provide our services and run our business.
Data Sharing with Third Parties
We do not sell, trade, or rent your personal information to others. We are committed to protecting your privacy. However, in some circumstances, we need to share your data with trusted third-party service providers to perform essential functions.
Payment Processors
To securely process payments for your commissions and digital products, we share necessary transaction information with our payment partners, Stripe and PayPal. This data is used to verify and authorize your payment. We do not store your sensitive financial details, such as credit card numbers, on our servers; this is handled by their secure, PCI-compliant systems.
Website and Service Providers
We may share information with companies that provide services on our behalf, such as website hosting, analytics (e.g., Google Analytics), and email delivery. These providers are only given access to the information they need to perform their specific functions and are contractually obligated to protect your data.
Legal Requirements
We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights and property of Artistic Euphoria, or ensure the safety of our users.